5 Ways to Guarantee Master Data Management Failure

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Published: Tuesday, April 25, 2023 07:21

communicating changeBy Ken Norland, Associate and Lonnie Sanders III, Associate

Are you eager to sabotage your organization's Master Data Management (MDM) initiative, drive inefficiency and compromise data quality? While we hope this isn't your intention, there are certainly pitfalls that can lead to MDM failure, derailing the success of an otherwise well-conceived project. In this discussion, we'll explore five proven ways to ensure your MDM endeavor falls flat, providing valuable lessons on what not to do. Instead, you can avoid these common traps and chart a course to MDM success.

 

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Often-Overlooked Ways to Reduce Corporate Costs

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Published: Thursday, April 20, 2023 07:21

communicating changeBy Sean Hickey, Senior Consultant

Many corporate leaders are always looking to improve costs while improving organizational effectiveness. Many times they attempt to achieve this by reactively cutting headcount across the board by X%, with top-down mandated layoffs. In the process they usually harm organizational effectiveness, decrease service levels and increase finance process risk.

The good news is there are better ways to reduce corporate costs. Here are some ideas that, as a CFO partnering with your CIO, you should consider spearheading…

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ITSM Change Management: Establishing a Regular Cadence for Change

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Published: Tuesday, November 08, 2022 07:21

communicating changeBy Jon Bergman and Lonnie Sanders III, CIOPS Associates

You may not have realized it, but we are just weeks away from the annual celebration known as the “Festival of Enormous Changes at the Last Minute”! While you are contemplating how you plan to mark this exhilarating occasion, we’d like to point out something that should be obvious. When it comes to the Change Management aspect of IT Service Management (ITSM), your end users are never going to see “enormous changes at the last minute” as a cause for celebration. 

Although change is never easy, if you want to make IT changes easier for your end users, the best approach is to establish a regular cadence for change. Here are some of the things that we have seen are most helpful in this area…

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More Articles ...

  1. Communicating Change in a Way that Avoids Confusion and Conflict
  2. Is Your IT Organization Winning?
  3. Getting the ITSM Basics in Place, Part 4: Asset Management
  4. Getting the ITSM Basics in Place, Part 3: Knowledge Management

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