The Key to Getting Started with Big Data & Analytics for SMBs

Getting started with big data and analytics for SMBsBy Rocky Vienna
Principal

Good news! Businesses have never been closer to their customers. In fact, with the popularity of mobile apps, you can literally be in their pockets. Bad news – it’s a two-way street. Customers have immediate and impactful tools like Yelp, Twitter, and Foursquare to provide feedback to others on your product and services. A bad review can cause a feeding frenzy and negatively impact your brand.

These realities help explain why large companies have heavily invested in Big Data and Analytics. These platforms allow companies to reap the rewards of improved prospect-to-customer conversion rates, increased customer loyalty and the ability to quickly respond to service issues. And all of these things, in turn, help prevent the negative online reviews that all companies dread.

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3 Reasons Why Your Company Needs A Part-Time CIO

A part-time CIO for SMBs offers many advantagesBy Rocky Vienna
Principal

A witch’s brew of globalization, disruptive technology, and regulatory compliance has created a new set of challenges for business executives. Never before has Information Technology – and the knowledge and experience of a seasoned CIO – been so integral to a company’s success and outright survival.

Whether yours is an emerging company, a small company or a mid-size company, having a part-time or fractional CIO serve on your Executive Management Team is the most effective way to get the benefits of having an experienced CIO without taking on the expense of having a CIO on staff full time.

Why a part-time CIO will complete your team

It’s common for small and mid-size businesses to have an infrastructure-centric IT manager who doesn’t yet have the business acumen of a seasoned CIO. This IT manager is vital for day-to-day IT management, but just isn’t capable of guiding the executive management team through strategic IT-related issues and opportunities. In addition, this junior team member does not have the experience to ensure that you have the proper business processes and related business systems in place to support growth.

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Do the Hardest Parts of Your IT Project First

An important part of the project risk management puzzleBy Ken Norland
Associate

Many project managers have a tendency to do the easy pieces first and save the hardest parts for the end. This is just basic human nature. However, project risk management for increasing the chances of IT project success means planning for the earliest possible problem detection. If your project has complexities (i.e. “hard parts”) that you can identify early, attacking them first will improve predictability and give you time to recover when the inevitable problems occur.

Turn “3 Miracle” Projects into “Doable” Projects

Years ago I worked at an organization where we would look at a project and say “it will take X number of miracles for us to pull this off in the time allotted.” Those “miracles” referred to the events where we got to a point and said “a miracle is needed here.” And I learned that tackling those gaps in understanding can eliminate most of the need for miracles. Which, of course, makes for good project management.

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CIO Professional Services LLC is a top-rated IT consulting firm, based in the San Francisco Bay Area, specializing in strategic IT consulting and business / IT alignment. Companies come to us seeking assistance with their information technology strategy as well as to source interim CIO / CTO employees or fractional CIO / CTO's. Our IT experts can assist with integrating IT into your business processes - better - up to and including 'project rescue' in areas such as ITSM / ITIL, IT service strategy, and IT outsourcing. Business / IT strategy projects we have worked on include upgrading ERP systems, cybersecurity and IT consulting, IT assessment and organizational change. Cloud computing and business IT remain critical in today's business systems, and beyond that to the migration to the cloud of business IT. Our IT consultants can assist with all aspects of business / information technology alignment. Contact us today for a free phone consultation - we service clients not only in San Francisco or San Jose, but throughout the United States.

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